Privacy Policy

Delos Living LLC and its affiliates Delos Hospitality LLC, and Delos Merchandising LLC. (collectively “Delos”, “we,” “us,” or “our”), are committed to protecting your privacy and the security of data on the delos.com, staywellrooms.comstaywellshop.com, staywellmeetings.com and http://delos.com.cn/ websites (together with all microsites or subdomains hosted thereunder, and any other website that links to this privacy policy (collectively, the “Site”). To demonstrate this commitment, we have adopted this privacy policy (this “Policy”). The Policy is designed to help you understand generally how this Site collects, uses or discloses information about you. Your visit to the Site is subject to this Policy and our Terms of Use; by accessing the Site you acknowledge and agree to accept the Policy and Terms of Use, which we may amend at any time. If we update this Policy, we will post the updated Policy here. Any such changes will be effective upon posting. You should consult the “Privacy Policy” bar on this Site each time you visit the Site. If you do not agree with it, you should not use the Site.

I. SCOPE OF OUR SITE POLICY

This Policy tells you, among other things, what information we gather from you, how we may use or disclose that information and our efforts to protect it. Please read this Policy carefully, and feel free to contact us at [email protected] if you have any questions regarding its contents, or if you would like to update information you have provided to us. Please note that this Policy applies only to the Site, and not to any other website linked to ours, including our social media sites. We do not control the privacy policies or practices of others. We encourage you to ask questions and read the privacy policies of other websites before you disclose any personal information to them. This Policy does not concern your interaction with Delos in any matter other than your use of, and does not address our privacy practices except with respect to, the Site.

 

II. WHAT TYPES OF INFORMATION ARE COLLECTED AND HOW

Delos may collect personally identifiable information (“PII”) or non-personally identifiable information.  PII is information that personally identifies you, such as your name, telephone number, postal address and email address (or other information that is associated by us with such information), and non-personally identifiable information is information that does not personally identify you, including anonymous information and aggregated data about visitors to our Site.  Information can be collected if you submit it to us or it may be collected through technology.

a. Information submitted by you

At times, we may ask you to provide information about yourself in order to better serve you.

To Join Our Mailing List, Submit a Question or Request a Speaker:

If you sign up on this Site to join our mailing list and receive updates, if you request that one of our team members speak at your event, or if you submit a question, we will collect, store and use your email address to send you such information. We will also collect and store your name, as well as other personally identifiable information you may opt to provide to us, such as your postal address and telephone number.

To Download a Research Report:

In the event, you wish to download a research report from our Site, we may ask you provide an email address, your name and profession, which will allow us to provide you additional updates and notify you about new downloads that become available.

To purchase products at the Stay Well Shop:

In order to purchase a product at the Stay Well Shop at staywellshop.com, you may provide name, title, address, phone number, email address, credit card and billing information, and other relevant data. We do not require this information to obtain access to any area of our Sites, however, you are required to create a new account or login as a registered user prior to ordering any products on our Sites.  You are advised to keep your log-in information confidential when using the Site or any other website to which you are disclosing PII.

b. Information collected by technology

We and our agents and service providers may also make use of website “cookies” and other technologies to help you use our services more easily and to help us continuously improve our Sites and our service to you. A “cookie” is a small data file that a website can send to your browser, which may then be stored on your hard drive to help our Sites “remember” information about you when you return to our Sites, such as your preferences for our Sites or account identifications. Our cookies do not read data off of your hard drive, read cookie files created by other websites, or track any personal information about you. You may have the option of setting your browser to reject cookies, however, doing so may affect the performance of the Sites or restrict us in better serving your needs and interests. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

We use third party service providers such as Google Analytics to help us maintain the Site and provide services to you. Google Analytics uses cookies and tracking code to analyze how visitors use our Site. The information collected (including your browser and operating system, IP address, pages visited on our Site and time spent here) is transmitted to and stored by Google. Google uses this information to evaluate visitors’ use of this Site in an aggregate manner, compile reports on website activity and provide other related services. Google may transfer this information to third parties that process information on its behalf or as required by law. You can read Google’s privacy policy at http://www.google.com/intl/en/privacy.html.

 

III. HOW DOES DELOS USE AND DISCLOSE MY INFORMATION?

a. Use and disclosure of PII  

We may use or disclose certain PII we collect about you when you visit and browse the Site as part of our normal business operations, or to send you administrative communications either about your interactions with us or about features of the Site, including any future changes to this Privacy Policy

We use your personally identifying information to assist and speed the completion of transactions on the Sites. We may use your email address to contact you directly regarding services, news updates or products that we believe may be of interest to you. We may also use information collected about your preferences and activities at the Sites, such as the particular pages you request at the Sites and purchases or other transactions you effect through the Sites, and we may vary the content you receive in future visits to the Sites based on your preferences and activities. We may retain this information on a secure server so that on re-visiting our Sites to purchase products on our Stay Well Shop, you will not need to re-enter that information. Delos may use this information in an aggregated form. 

In certain circumstances, and in order to make your experience a better one either on the Sites and to process purchases you may make on the Stay Well Shop, we may disclose your personal information that you provide or that we collect, such as your name, address, email address, telephone number, credit card number to outside parties.  For instance, we may disclose your personal information to third parties if you consent to such disclosure.

We may also disclose your personal information to our affiliates and other entities and individuals we engage to perform functions on our behalf and to help us to operate our Sites and business and deliver our services to you. Some of these third parties or service providers may include website developers, attorneys, accountants, clerical staff, website or database hosting companies, address list hosting companies, email service providers, analytics companies, distribution companies, fulfillment companies, and financial institutions (for the purpose of processing credit card transactions). These companies and individuals will only have access to your personal information to the extent necessary to perform services on our behalf.

We may also disclose your personal information if legally required to do so, if requested to do so by a government entity, or if we believe in good faith that such action is necessary to conform to legal requirements or comply with legal process, protect the rights or property of Delos, prevent a crime, or protect the personal safety of our users or the public.

We may also disclose and transfer your personal information to a third party who acquires any or all of our assets, whether by way of acquisition, merger, consolidation, or purchase of all or a substantial portion of our assets. In addition, in the event Delos becomes the subject of an insolvency proceeding, whether voluntary or involuntary, Delos or its liquidator, administrator, receiver or administrative receiver may sell, license, or otherwise dispose of such information in a transaction approved by the court.

While Delos will use reasonable efforts to ensure that the information it discloses is subject to reasonable redisclosure restrictions, in each of the above situations, the recipients of your data may potentially be located in any country in the world, including those in countries that may not have comprehensive data protection legislation.

b. Use and disclosure of non-personal information and aggregated data

Delos may use non-personally identifiable information and aggregated data to understand better how our visitors use the Site; to measure number of visits, average time spent on the Sites and pages viewed; to provide visitors with customized services and information, and to gather other relevant statistics. Delos collects this information to measure the use of our Sites and to improve the content of our Sites. For example, we may track the number of our users who view certain pages or use certain features or compile the total dollar amount of sales conducted through the Stay Well Shop in a particular geographic region or to track purchasing trends. Such information, and other information we derive from individual users’ information, allows us to continue to grow and provide you with quality information through more accurate marketing and advertising of the Sites. We may share such aggregated information in a manner permitted by law including to other companies with whom we conduct business.

 

IV. How Can I Opt-out of Receiving Email Communication?

We permit you to opt-out of receiving certain communications from the Sites. We will not send unsolicited messages to you if you indicate that you do not wish to receive such messages. However, if you as a user do not want your personal information used as otherwise detailed in this Privacy Policy, then you must not use the Sites.

 

V. WHAT DELOS DOES TO KEEP THIS SITE SECURE

The security of your information is important to us, and we endeavor to protect your personal information. However, there is no such thing as perfect security on the Internet, and you provide personal information to us at your own risk. Delos expressly disclaims all liability for any damages, losses or claims of any kind relating to any personal information that you provide to us or others through the Site. When you use any website, we encourage you to protect your information and use precautions including but not limited to using strong passwords, and not sharing your password and account information with any other person.

 

VI.       THIRD PARTY SITES

Our Sites may contain links to other websites, including social media sites, and we cannot and are not responsible for maintaining your privacy once you leave our Site. We attempt to only link to websites that share our high standards and respect for privacy. If you provide any information to parties who operate websites that are linked to or from this Site, different rules may apply to their collection, use or disclosure of your personal information. We encourage you to review other websites’ policies before revealing any sensitive or personal information. Under no circumstances shall Delos have any liability whatsoever for the activities conducted by or at any website accessed from or through the Sites.

 

VII. INFORMATION REGARDING CHILDREN

This Sites is not directed to children (persons under 13 years of age), and Delos does not knowingly collect any personal information from children. If you are concerned about your child’s use of the Sites, you may use web-filtering technology to supervise or limit access to the Sites. If a child under 13 has provided personally identifiable information to us through the Site, a parent or guardian may inform us at the address for notices above, and we will use commercially reasonable efforts to delete it from our database, subject to applicable law and this Policy.

 

VIII. DO NOT TRACK

Delos does not track users of the Site over time and across third party websites to provide targeted advertising, and therefore does not respond to Do Not Track (“DNT”) signals. However, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, your browser allows you to set the DNT signal so that third parties (particularly advertisers) know you do not want to be tracked.

 

IX. YOUR CALIFORNIA PRIVACY RIGHTS

California residents are entitled under California state law to request from us once per year information regarding disclosure of your personal information by Delos Living, LLC or its subsidiaries to a third party for that third party’s direct marketing purposes.  If you would like to request such a list please contact us at 860 Washington Street, 4th Floor, New York, New York 10014, [email protected]  

 

 

X. INTERNATIONAL USE

This Privacy Policy is intended to meet the laws and regulations of the United States, and despite the global nature of the internet, Delos makes no claims that the content or the Site are appropriate or may be viewed or used outside the United States. Furthermore, our databases are located in the United States.  By sending us your data, you consent to its transfer to and storage within the United States. Those who access the Site from outside the United States do so on their own initiative and are responsible for compliance with local laws, rules and regulations.

 

XI. GENERAL

This Policy is governed by the internal substantive laws of the State of New York in the United States, without regard to its conflict of laws principles. Jurisdiction for any claims arising under or out of this Policy shall lie exclusively with the state and federal courts within the State of New York. If any provision of this Policy is found to be invalid by a court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Policy, which shall remain in full force and effect. UNDER NO CIRCUMSTANCES SHALL DELOS HAVE ANY LIABILITY WHATSOEVER FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES ARISING OUT OF THE BREACH OF THIS POLICY, HOWEVER OCCASIONED.

Last Updated: December 22, 2017