Privacy Policy

Delos Living LLC and its affiliates Delos Welltek Australia Pty Ltd., Delos Hospitality LLC, and Delos Merchandising LLC. (collectively “Delos”, “we,” “us,” or “our”), are committed to protecting your privacy and the security of data on the delos.com, staywellrooms.com, staywellshop.com, staywellmeetings.com, darwinpremier.com, delos.com.au, and delos.com.cn websites (together with all microsites or subdomains hosted thereunder) (collectively, the “Site”). To demonstrate this commitment, we have adopted this privacy policy (this “Policy”). This Policy is designed to help you understand generally how the Site collects, uses or discloses information about you. Your visit to the Site is subject to this Policy and our Terms of Use; by accessing the Site you acknowledge and agree to accept the Policy and Terms of Use, which we may amend at any time. If we update this Policy, we will post the updated Policy here. Any such changes will be effective upon posting. You should consult the “Privacy Policy” bar on the Site each time you visit the Site. If you do not agree with it, you should not use the Site.

I. SCOPE OF THE SITE POLICY

This Policy tells you, among other things, what information we gather from you, how we may use or disclose that information and our efforts to protect it. Please read this Policy carefully, and feel free to contact us at [email protected] if you have any questions regarding its contents, or if you would like to update or remove information you have provided to us. Please note that this Policy applies only to the Site, and not to any other website linked to ours, including our social media sites. We do not control the privacy policies or practices of others. We encourage you to ask questions and read the privacy policies of other websites before you disclose any personal information to them. This Policy does not concern your interaction with Delos in any matter other than your use of, and does not address our privacy practices except with respect to, the Site.

II. WHAT TYPES OF INFORMATION ARE COLLECTED AND PURPOSE FOR COLLECTION

Delos may collect personally identifiable information (“PII”) or non-personally identifiable information.  PII includes information that personally identifies you, such as your name, telephone number, postal address and email address (or other information that is associated by us with such information), and non-personally identifiable information is information that does not personally identify you, including anonymous information and aggregated data about visitors to the Site.  Information can be collected if you submit it to us or it may be collected through technology.  

a. Information submitted by you

At times, we may ask you to provide information about yourself in order to better serve you.

To Join Our Mailing List, Submit a Question or Request a Speaker:

If you sign up on the Site to join our mailing list and receive updates, if you request that one of our team members speak at your event, or if you submit a question, we will collect, store and use your email address to send you such information. We will also collect and store your name, as well as other personally identifiable information you may opt to provide to us, such as your postal address and telephone number.

To Download a Research Report:

In the event, you wish to download a research report from the Site, we may ask you provide an email address, your name and profession, which will allow us to provide you additional updates and notify you about new information and reports that become available.

To purchase products at the Stay Well Shop:

In order to purchase a product at the Stay Well Shop at staywellshop.com, you may provide name, title, address, phone number, email address, credit card and billing information, and other relevant data. We do not require this information to obtain access to any area of the Sites, however, you are required to create a new account or login as a registered user prior to ordering any products on the Sites.  You are advised to keep your log-in information confidential when using the Site or any other website to which you are disclosing PII.

b. Information collected by technology such as cookies

We and third parties we may engage or work with use technologies like cookies to help you use our services more easily and to provide us analytics and help us continuously improve the Site and services we provide to you. Personal and non-personal information that may be collected using such technologies may include IP addresses, time spent on pages of the Site and location information and a user’s internet service provider. A “cookie” is a small data file that a website can send to your browser, which may then be stored on your hard drive to help the Site “remember” information about you when you return to the Site, such as your preferences for the Site or account identifications.  

You may have the option of setting your browser to reject cookies; however, doing so may affect the performance of the Site or restrict the way in which we may provide our services to You. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Types of cookies that may be set on the Site include the following:

  • Functional cookies
    • Email newsletter related cookies: The Site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to certain users.
    • Forms related cookies: When you submit data through a form, such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.
  • Analytical cookies
    • With the use of analytical cookies, sometimes provided by third parties (such as, for instance, third party social media websites) we can collect statistics and metrics about the use of the Site and services. By measuring usage of the Site, we collect valuable information that helps us improve the Site and services for your benefit.
    • We use services such as Google Analytics, which uses cookies and tracking code to analyze how visitors use the Site. The information collected (including your browser and operating system, IP address, pages visited on the Site and time spent here) is transmitted to and stored by Google. Google uses this information to evaluate visitors’ use of the Site in an aggregate manner, compile reports on website activity and provide other related services. Google may transfer this information to third parties that process information on its behalf or as required by law. You can read Google’s privacy policy at http://www.google.com/intl/en/privacy.html.
  • Tracking cookies
    • By using tracking cookies, we are able to monitor your movements and behavior on the Site, see what pages on the Site you visit and what services you use.

III. HOW DOES DELOS DISCLOSE MY INFORMATION?

We may share non-personal and aggregated information we collect from the Site in a manner permitted by law including to other companies with whom we conduct business.

In certain circumstances, and in order to make your experience a better one either on the Sites and to process purchases you may make on the Stay Well Shop, we may disclose your personal information that you provide or that we collect, such as your name, address, email address, telephone number, credit card number to outside parties.  For instance, we may disclose your personal information to third parties if you consent to such disclosure.

We may also disclose your personal information to our affiliates and other entities and individuals we engage to perform functions on our behalf and to help us to operate the Site and business and deliver our services to you. Some of these entities and individuals may include website developers, attorneys, accountants, clerical staff, website or database hosting companies, address list hosting companies, email service providers, analytics companies, distribution companies, fulfillment companies, and financial institutions (for the purpose of processing credit card transactions).These companies and individuals will only have access to your personal information to the extent necessary to perform services on our behalf.

We may also disclose your personal information if legally required to do so, if requested to do so by a government entity, or if we believe in good faith that such action is necessary to conform to legal requirements or comply with legal process, protect the rights or property of Delos, prevent a crime, or protect the personal safety of our users or the public.

We may also disclose and transfer your personal information to a third party who acquires any or all of our assets, whether by way of acquisition, merger, consolidation, or purchase of all or a substantial portion of our assets. In addition, in the event Delos becomes the subject of an insolvency proceeding, whether voluntary or involuntary, Delos or its liquidator, administrator, receiver or administrative receiver may sell, license, or otherwise dispose of such information in a transaction approved by the court.

IV. HOW CAN I OPT-OUT OF RECEIVING EMAIL COMMUNICATION?

We permit you to opt-out of receiving certain communications from the Sites. We will not send unsolicited messages to you if you indicate that you do not wish to receive such messages. However, if you as a user do not want your personal information used as otherwise detailed in this Privacy Policy, then you must not use the Sites.

V. WHAT DELOS DOES TO KEEP THE SITE SECURE

The security of your information is important to us, and we endeavor to protect your personal information. However, there is no such thing as perfect security on the Internet, and you provide personal information to us at your own risk. Delos expressly disclaims all liability for any damages, losses or claims of any kind relating to any personal information that you provide to us or others through the Site. When you use any website, we encourage you to protect your information and use precautions including but not limited to using strong passwords, and not sharing your password and account information with any other person.  

VI. THIRD PARTY SITES

The Site may contain links to other websites, including social media sites, and we cannot and are not responsible for maintaining your privacy once you leave the Site. If you provide any information to parties who operate websites that are linked to or from the Site, different rules may apply to their collection, use or disclosure of your personal information. We encourage you to review other websites’ policies before revealing any sensitive or personal information. Under no circumstances shall Delos have any liability whatsoever for the activities conducted by or at any website accessed from or through the Sites.

VII. INFORMATION REGARDING CHILDREN

The Site is not directed to children (persons under 13 years of age), and Delos does not knowingly collect any personal information from children. If you are concerned about your child’s use of the Site, you may use web-filtering technology to supervise or limit access to the Site. If a child under 13 has provided personally identifiable information to us through the Site, a parent or guardian may inform us at [email protected], and we will use commercially reasonable efforts to delete it from our database, subject to applicable law and this Policy. 

VIII. ONLINE TRACKING

Delos does not track users of the Site over time and across third party websites to provide targeted advertising, and therefore does not respond to Do Not Track (“DNT”) signals. However, some third-party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, your browser allows you to set the DNT signal so that third parties (particularly advertisers) know you do not want to be tracked.

IX. ASKING QUESTIONS; YOUR CALIFORNIA PRIVACY RIGHTS

If you wish to receive information about how your information is used, wish to change information you have provided, want to request information be removed or deleted, or wish to submit a complaint, please contact [email protected]

California residents are entitled under California state law to request from us once per year information regarding disclosure of your personal information by Delos Living, LLC or its subsidiaries to a third party for that third party’s direct marketing purposes.  If you would like to request such a list please contact us at 860 Washington Street, 4th Floor, New York, New York 10014, [email protected]  

X. INTERNATIONAL USE

This Privacy Policy is intended to meet the laws and regulations of the United States, and despite the global nature of the internet, Delos makes no claims that the content or the Site are appropriate or may be viewed or used outside the United States. By sending us your data via the Site, you consent to its transfer to and storage within the United States; provided that delos.com.au is hosted in a data center in Australia. Those who access the Site from outside the United States do so on their own initiative and are responsible for compliance with local laws, rules and regulations.

XI. GENERAL

This Policy is governed by the internal substantive laws of the State of New York in the United States, without regard to its conflict of laws principles. Jurisdiction for any claims arising under or out of this Policy shall lie exclusively with the state and federal courts within the State of New York. If any provision of this Policy is found to be invalid by a court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Policy, which shall remain in full force and effect.

Last Updated: August 17, 2018